Camera Scene Optimizer issue

[Juhben]

First off, here's some image samples.

Scene Optimizer Turned On

Scene Optimizer Turned Off

As you can see, the Scene Optimizer is ruining the shot when taking photo of the sun directly.

I've tried turning On and Off the HDR(rich tone), Shot suggestion and the Scene Optimizer one by one.

And i get this kind of result when the Scene Optimizer is Turned On.

The color separation of the dark from bright is just far off.

[RexKinglithrel]

I don't use scene optimizer it's kinda weird.

[butete]

better use camera assistant

[TeamGalaxyRene]

Thank you, Juhben, for sharing your camera experience here, using your Samsung Galaxy device camera scene optimizer & other features.

You may submit an error through Samsung Members apps.

Step 1. Long press Samsung Members icon on Apps screen and Tap Error reports.

Step 2.Tap OK on agreement popup for sending system log data.

Step 3. Select Symptom category. Tap "Camera".

Step 4. Describe problem in detail and SEND.

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or Contact our Samsung direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 22 111 [All Product, Landline]

Daily (8:00 AM to 8:00 PM)

Also, if you would like, you may click the link below for more Samsung Galaxy Camera Effects features.

https://www.samsung.com/my/camera-academy/gallery-of-effects/