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Original topic:

can not post reply to rowandreal...update on note 10 plus SPEN issue

(Topic created on: 02-18-2021 10:20 AM)
218 Views
Note10PlusMe
Active Level 3
Options
Galaxy Note
@rowandreal yes i contacted the CS via online chat and was told i was the very 1st to report such issue on note 10 plus S Pen (which i find it weird coz i've read some post as early as dec2020). Anyway, they just asked me to do the usual troubleshooting but none of it fix the prob. thus, they suggested to visit the nearest samsung service ctr....the nearest would be more than 9kms...SIGH so frustrating ... i seldom use the spen unfotunately when i needed to use the air actions for a powerpoint presentation and pulled out the S pen it was disconnected. i was able to reconnect by doing the SPen reset. waited for the s pen to charge 100% and pulled out the s pen again but the s pen battery level went down so quickly to 80 then 50, 30 then 20% to low batt in less than a minute. now im suspecting that the s pen supercapacitor is defective. I only bought this unit 20Feb2020....
4 REPLIES 4
Note10PlusMe
Active Level 3
Galaxy Note
would appreciate it if note 10 plus users will also share info and/or experiences bout the issue not just like to accumulate/receive badge. Inputs would be helpful instead👌. looking forward to it🤞🙏🙏🙏
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ibscboi
Active Level 6
Galaxy Note
i had my s-pen replaced last June of 2020. then last December, it happened again and refused to replace coz the warranty had passed. they won't admit it is a known issue.
ReinaD
Beginner Level 2
Galaxy Note
Let me know if anyone knows of any way to fix this, Air Actions on my Note 10 Plus won't work either and hasn't been working for months.
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iamkencerous
Beginner Level 3
Galaxy Note
Same issue here. Cant use my spen on my camera
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