Original topic:

Can't extract text when smart select

(Topic created on: 11-26-2021 07:31 PM)
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DeALICious
Active Level 1
Options
Galaxy Note
Do anyone have this problem? When i use smart select, the extract text button in unavailable.
28 REPLIES 28
Samsung_q7a8dxb
Beginner Level 3
Galaxy Note

Me too.  Still no fix for this? 😔

MdAshkar
Beginner Level 2
Galaxy Note

Yes I have note 9 with the same problem. How we can fix it,Samsung Plz help.

Mpakpg
Beginner Level 3
Galaxy Note

Dammit. I can't either. Note 9 here. Ugh

Mpakpg
Beginner Level 3
Galaxy Note

Samsung.... 

AliAkhtar
Active Level 1
Galaxy Note

Samsung doesn't care about its note users!

nekazva
Beginner Level 3
Galaxy Note

The same does not care and from Galaxy S22 Ultra users. Samsung are interested only to get our money. No more care after getting our money!

 

Before the update to One UI5, and Android 13 my Galaxy S22 Ultra was working perfectly with smart select extract text on Cyrillic and no problem. But after the update no more recognize Cyrillic text and I call to Samsung Bulgaria with a request for help on this matter, but from there they told me without any interest that there was absolutely nothing they could do and I would have to stick with their crippled features on the top model of their flagship Samsung Galaxy S22 Ultra phones.  I am no longer satisfied with Samsung as a manufacturer at all and I do not recommend their devices to anyone!

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AliAkhtar
Active Level 1
Galaxy Note

I am also facing this problem. in fact i believe every note 9 user is facing this problem.

derrick1
Beginner Level 2
Galaxy Note

Same problem.. maybe they will fix it in next update but i find out solution. Instal Text Scanner[OCR]. Its black circle on blue backround icon.. Then whenever u will need intelligent crop with s pen just choose some rectangle and then tap share icon. Then choose Text scanner app and there it will be

DeALICious
Active Level 1
Galaxy Note
That'll help..i will try it out..thanks!
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derrick1
Beginner Level 2
Galaxy Note

I am glad to help you

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