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Original topic:

For Delivery But Was Picked Up at Consegnia

(Topic created on: 02-05-2024 08:00 PM)
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JojoVS
Active Level 3
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Galaxy Note
Due to Samsung's inefficiencies and lack of concern to its customers, some picked up their S24 Ultra at the Consegnia LC warehouse. I, foe one, was one of them.

To cover up the inefficiency of Samsung and Consegnia, upon pickup at the warehouse, CLC texted the customers THAT THEY ALREADY DELIVERED ON TIME the smarphones.

What has Samsung did was outrageous! Aren't we be going to be compensated with the hassle and inconveniences?

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8 Comments
JeonJon
Beginner Level 2
Galaxy Note
Where po yung warehouse ng Consegnia? I got a text message na ready na daw po yung phone ko for delivery pero till now wala pa din nacontact from Consegnia.
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Galaxy Note
Finally got mine from them, and I think their office is at Trion towers in BGC taguig
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JeonJon
Beginner Level 2
Galaxy Note
How many attempts did you wait for them to deliver your phone? Mine was out for delivery today but they never deliver it.
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JojoVS
Active Level 3
Galaxy Note
It's located at Filipinas Ave, UPS5 Subd, Parañaque City. Would you believe that I am just 2 kms away from them and they can't even deliver it on time. Worse, I've waited more than an hour at CLC since my unit is nowhere to be found. What an inconvenience!
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JeonJon
Beginner Level 2
Galaxy Note
My gosh! Did you just visit them abs advise that you will just pickup the phone?
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JojoVS
Active Level 3
Galaxy Note
No, i went there on my own. I pre-ordered online last Jan 18 and paid via CC. Samsung emailed that delivery will be 3-10 days after Jan 24. Then, upon tracking, it was already sent to CLC last Jan 26 and will be delivered by Jan 29. It didn't happen. Then someone thru thia forum mentioned that he already went to CLC and got the unit on Jan 30. No feedbacks, apologies, etc were sent to us.
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JeonJon
Beginner Level 2
Galaxy Note
This was really surprising. I might visit their hub. Thank you for your thoughts! Did they charge you if you have exceeded the 1 hour limit of transferring files?
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Galaxy Note
I whole heatedly agree, we should get compensation...
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