Original topic:

Galaxy Note 10+ signal weak

(Topic created on: 12-06-2019 03:57 PM)
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Alvin1117
Active Level 1
Options
Galaxy Note
Same place same telco but dont know why at note10+ Signal weak have anyone have this problem on your phone?
10 REPLIES 10
MOD_1
Moderator
Moderator
Options
Galaxy Note

Hi Alvin1117,

 

This is Moderator from Samsung.

 

We would like to understand further the situation you are experiencing. Could you explain in detail in which situation does your phone signal weak?

 

In the mean time, may we suggest some quick diagnostic tests you may perform using Samsung Members Automatic Checks and/or Interactive Checks? You can also reach our Customer Service via Live Chat or Call directly under the "Get Help" tab in Samsung Members app.

 

Thank you.

AzmieZ
Active Level 6
Galaxy Note
same here bro..the network is quite good before I changed my phone to Note 10+..can get atleast 3 bar..but with Note 10 the network suddenly is bad..only can get 1 bar and the internet is slow as hell..see a lot of users complaint about this already..dont know if this is hardware problem or they need to roll an update to fix this
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AIC
Active Level 3
Galaxy Note
No such issue at my end. The reception of Note 10+ have been pretty good. May be you would want to follow steps suggested by the Samsung tech team or ask them to remotely access your phone securely to do the steps for checking if there is a hardware problem or a software issue.
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Ngai
Active Level 4
Galaxy Note
encounter same issue at s9 plus, the bar is there, but online always drop, call quality not good, btw, im using maxis, perhaps provider not good, or area reception weak.
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cmtan
Active Level 2
Galaxy Note
Ya, My Note 10+ also having same problem too. what is going on?
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Alvin1117
Active Level 1
Galaxy Note
hmm customer service call me to reset network ,coz i am using two sim if still same problem try to swap the sim
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Alvin1117
Active Level 1
Galaxy Note
guy already try samsung live chat solution,but its is same maybe need send back to service center to check
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Edster89
Active Level 8
Galaxy Note
Had this problem last week. Apparently now for me okey
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Alvin1117
Active Level 1
Galaxy Note
how to sattle?
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