gallery apps

[khalidaznawi]

Frequent crash after new updates...

[ElvanB]

hi boss. i think i know u from bbm group malaysia? i might be wrong tho 😅

[khalidaznawi]

yeah,maybe. migrate to samsung end of 2015 after using bb for 5 years

[ElvanB]

Roughly around the same time as me then. I went android after losing my Z30. lmao

Anyway, hope the issue you're having settled fast

[MOD_2]

Dear khalisaznawi,

This is moderator from Samsung Members Community.

Could you please let us know your model so we can further assist you.

Thank you.

[khalidaznawi]

samsung note 10

[khalidaznawi]

with latest software version, as above

[MOD_2]

Dear khalidaznawi,

Apologies for the bad experience,

Samsung is aware that a limited number of users are experiencing gallery issue which may appear under limited conditions. Samsung is scheduled to release a new software soon to resolve this symptom. Therefore, please check for updates to your device SW regularly via the FOTA or Smart Switch PC. Samsung encourages users to keep software and apps updated to latest version.

Thank you.