Original topic:

HELP: Screen stutters / refreshes every 6 minutes and a few seconds without being touched

(Topic created on: 09-19-2021 01:21 AM)
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kmart28
Beginner Level 2
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Galaxy Note

I recently noticed a weird stutter on my phone at regular intervals. I first noticed this when playing games. Every so often the game would stutter for a bit and then resume. It gets so frustrating because it feels like an in-game lag or a network issue, but I've come to realize that this stutter appears regardless of what app I'm using.

  • On Twitter, I also noticed that the screen appears to "refresh" regularly even if my fingers aren't touching the screen.

  • A similar thing happened while I was typing this up. The screen "refreshes", as if I hit the back button and tapped the screen to type again.

  • I also notice when using the YouTube app. While watching the video full screen, it would suddenly go to picture-in-picture mode and go back to my home screen even if I just leave my phone sitting on the table untouched. (See video capture posted below)

I already tried restarting my phone, using my phone in safe mode, and wiping the cache partition after the recent update, but this weird behavior still happens every 6 minutes and a few seconds of using my phone.

Has anyone else experienced this?

I first noticed this after I updated the software to the latest version, but I'm not sure if it's related. The Software Update Information screen in the Settings Menu shows the following information:

Current version: N985FXXS3DUH5/ N985FOXM3DUH2/ N985FXXU3DUH2

SECURITY PATCH LEVEL:  Sept 1. 2021

I really don't want to do a factory reset because of the hassle of setting up my phone again. But if nothing helps, I guess I'll do it.

Any leads would appreciated in the meantime. Thank you!

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TeamGalaxyRene
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Galaxy Note

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BAZD
Beginner Level 2
Galaxy Note

Hey there- did you find a solution? Mines doing the same thing after a screen replacement... driving me crazy!

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