Original topic:

Messenger Chats Off

(Topic created on: 09-21-2022 06:42 PM)
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drkathy
Active Level 2
Options
Galaxy Note
Hi! "show as pop-up" option alwaaaays turns off automatically, anyone else experience this? app is updated, chat heads on the app is "on" as well. do you guys know how to fix it? 

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3 Comments
jamesrred
Expert Level 1
Galaxy Note
No, this isn't happening in my case. It always stays on. What is the issue you're with encountering it by the way? Remember that when Chat Heads is on, it will no longer appear as a pop-up because it's the chat heads that will show the message already. But I don't use the Chat heads as it's buggy at the moment.
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EllisKai
Expert Level 1
Galaxy Note
Not in my case. I don't use chat heads (I turned it off in the app settings). But pop-ups are working.

Have you tried allowing bubbles in the device notification settings (in photos)?

My problem with this is the notifications are late. So I created a routine to open the app every night to catch up esp on group messages. Hmmm.. I think notifications from direct messages are fine. Perhaps I don't always receive notifications from group chats because some of the members there were blocked or unfriended by me. Ahaha. I only thought of that just now while I'm replying. I have to check that out. This only happened as soon as I started using this device as replacement of my 4 year old phone. Hmmmm so maybe it's just the phone or the app, not my unsociable attitude.20220922_210355_36041_1663851835.jpg20220922_210411_36042_1663851851.jpg
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EllisKai
Expert Level 1
Galaxy Note
Since when did this happen? If it happened only after a software update, try clearing the cache partition then repair apps in recovery mode.
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