Original topic:

Not a happy user.

(Topic created on: 01-09-2020 12:22 PM)
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Kljs
Active Level 4
Options
Galaxy Note
I have been using Samsung phones for more than a decade now, from the flip phone to this Note 10+.
Since buying a Note 8, I have been having lots of issues with both my Notes. My Note 8 has to have its screen replaced 4 times in one year due to "double shadow" or Amoled Burn in. Got this Note 10+, so far so good until Android 10 with ONE UI 2.0. Mobile connection starts to turn unstable. Will randomly lost mobile connection for no reason whatsoever. I took out the SIM card and put in into my Old Note 8. Hasn't drop a mobile data connection since.


13 REPLIES 13
eytas
Active Level 5
Galaxy Note
i had same problem too. i tot my mobile provider connection problem, in the end its not the the line problem. how to solve tis?. any idea?.
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Kljs
Active Level 4
Galaxy Note
Easy short term solution. Turn on airplane mode then off airplane mode.
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Bankim9
Active Level 3
Galaxy Note
go to service center and ask them to re-install the software....
problem solved
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Kljs
Active Level 4
Galaxy Note
I planned to do that. Hopefully it works.
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eytas
Active Level 5
Galaxy Note
i chat with samsung juz now, he advise me to do network settings. see how..
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Bankim9
Active Level 3
Galaxy Note
that won't work...
u need to re-install the os from service centre
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eytas
Active Level 5
Galaxy Note
is it..adoi. y they didnt advise tis?.😔
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Kljs
Active Level 4
Galaxy Note
Samsung service centre and their support staff some are clueless.
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Elno
Active Level 4
Galaxy Note
It happen to me at sim slot 1, changed to sim slot 2 seems fine for few days, still monitoring.
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