Samsung galaxy note 10 plus s pen not working not recognize not connecting

[butete]

https://youtu.be/a71YgdVp2w4

heat gun or hair dryer

[ghemini37]

Sino na puh nakatry??feedback nman puh salamat...

[ghemini37]

I tried it but no luck...it will connect then aftr a few seconds it will disconnect connect disconnect....

[butete]

:(

[ghemini37]

i smiled when iys connected then i blink for a sec and then disconnected again😔😔

[TeamGalaxyDD]

Please bring your device to a Samsung Experience Store near you, where our techs can help you out better: https://www.samsung.com/ph/storelocator/

You may also reach out to us remotely:

Mobile Devices Hotline:
#GALAXY (just dial #425299) [Toll Free to all networks]
(02) 8422-2177 [Standard Landline]
Available 24/7

You can likewise send us an email through spr.ly/SamsungPH-Support or engage with us through our Live Chat Support at spr.ly/LiveChatSupport.

Our support team will gather data for documentation, and will further arrange an appointment on your nearest ASCs (door-to-door pick-up is available for users within NCR) for assessment, and/or replacement of the part/s should the cause be determined to be software related (highly subject to approval).