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Original topic:

Samsung Galazy Note 20 Ultra 5G

(Topic created on: 12-04-2022 12:21 AM)
277 Views
Bjdt
Active Level 3
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Galaxy Note
May naka experience na ba dito na nagkaron ng super fine line na white ang phone nyo? Ano kaya possible reason and pano mawawala? Salamat
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7 Comments
Cefiro
Active Level 10
Galaxy Note
Green vertical line sa aking Note20-Ultra.. Tignan mo sa photo.

Please read my 2 posts--yesterday and this morning, dito sa Samsung Community App, so malaman mo san ka daraan sa LCD defect concern sa S20 series.20221204_170600_1000003153_1670145018.jpg
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Bjdt
Active Level 3
Galaxy Note
Actually mine is white fine line lang... Not sure kung mapapansin mo sa photoScreenshot_20221204_173646_Gallery_1000003115_1670146606.jpg
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EllisKai
Active Level 9
Galaxy Note
nasa photo ba?
o sa display?
to be sure, pwd m dial *#0*#
then pick a colour (try red) and check if andun pa yung white line.

Kung wala, baka corrupt ang photo.
Kung andun, baka may dead pixel na..
baka kailangan m n magparepair or palit unit or display.
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Cefiro
Active Level 10
Galaxy Note
Hindi makikita sa photo and white line. I suggest you have that assessed by Customer Service Center technician, baka iba (hindi LCD Screen) ang problema. Ang LCD replacement sa Note20-U costs 15K-20K. Sa YT vlogger, na share ko ang link sa post ko dito sa Community, meron naka negotiate sa Samsung, pinakbilin sya nang 6K bagong Samsung phone, then yong LCD replacement sa Note20-Ultra nya binigay FREE. Magulo. Walang clear-cut policy/condition ang Samsung Philippines. Anong CORPORATE IMAGE makikita natin?
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EllisKai
Active Level 9
Galaxy Note
may green line sa akin nakakainis nagggame lang ako tapos may lumitaw na green line same spot ng white line s u - sa gitna rin..
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Bjdt
Active Level 3
Galaxy Note
Sa display sya may line... hindi sya kita pag red.. Sa green syanakikita... Screenshot_20221204_183055_HwModuleTest.jpg
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TeamGalaxyRene
Moderator
Moderator
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Galaxy Note

Hello Bjdt,

Thank you for sharing your device experience here, about your Samsung Galaxy Note 20 Ultra 5G having issues with display screen white line.

I recommend that you immediately bring your device to the nearest Samsung Authorized Service Center.

https://www.samsung.com/ph/support/service-center/

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or contact our Samsung direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
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