samsung note 10 super fast charge not working

[Romer12]

super fast charge is not working on my note 10.

cable charge only😢

how to fix it?

help please

[FairChild]

you go to setting device care>battery>charging

[Romer12]

already did. nothing happen🥺

[Charlon]

are you using the orignal charger

[Romer12]

yap

[Charlon]

try putting it on safe mode. if it works you need to reset your device

[Romer12]

ill try

[Anonymous]

have you enabled fast charging yet?

[Romer12]

yap