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09-24-2024 09:28 PM in
Galaxy Note- Mark as New
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09-25-2024 11:15 AM in
Galaxy NoteHi @ipohunk,
Given that the phone is quite old (2018 model), highly likely the battery is the main cause. Batteries in cellphones have an average lifespan of 2-3 years, recommend to either replace the battery soonest possible or consider getting a new device.
Battery problems can cause more than just shutdowns, it could potentially bloat and damage other hardware in the phone. Besides that, risks of leakages and even fires might happen if subjected to high external stress/pressure.
The best solution is to get it your nearest authorised service center, you may locate one here:
https://www.samsung.com/my/support/service-centre/
Hope this helps!
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10-21-2024 04:18 PM in
Galaxy Note