SIM 1 cannot detect

[ALANR15]

Hye guys. Help me. After update software, my SIM 1 cannot detect. I switch my SIM 1 to port SIM2, still cant detect while my SIM 2 swith to SIM 1, it can detect. Also i insert my SIM 1 to my friend phone, it can detect

Why?

[Samsung_MY]

Hi, 

Try resetting network settings, and also replace your SIM card. This should work, otherwise you may need to send in an error report (long press Members app > send error report)

[ALANR15]

I already do that. But still my sim 1 cannot be detect. And also it cannot turn off