SPEN NOT CONNECTING

[ItLogpugo]

Ano kaya problem ng Spen
 ko? Hindi nagku-connect sa phone? 

[ItLogpugo]

So kakatapos ko lang magbasa ng Spen issue.
Hindi lang pala ako madami pala kami. Sana maFix na ito ng samsung.

[Charlon]

Sad to say hangang ngayon walang fix yan. I encounter the same issue few months ago still no answer. Ang work around is to buy a new spen.

[ItLogpugo]

Yun nga rin nabasa kong issuem pero paano yung hirap ngayon makabili dahil walang budget 😅😅😅

[Charlon]

Haha wala. Hindi sila nag offer ng solution. Tinatapos ko lang contract ko sa globe magpapalit na din ako soon

[SamsungRightCare]

Hey there! Please give us a call via our toll-free hotlines:

MOBILE: #GALAXY [#425299]
(02) 8-422-2177 [Standard Landline]
Available 24/7

LANDLINE: PLDT Toll-free: 1-800-10-726-7864
Globe Toll-Free: 1-800-8-726-7864
Standard Landline : (02)8-422-2111
Daily (8:00 AM to 8:00 PM)

LIVE CHAT SUPPORT: https://livechat.support.samsung.com/Customer_new/PH

Our support team will gather data for documentation, and will further arrange an appointment on your nearest ASCs (door-to-door pick-up is available for users within NCR) for assessment, and/or replacement of the part/s should the cause be determined to be software related (highly subjected for approval). Hope this helps! 😊

[ItLogpugo]

New update.
But the stylus still now working.

[SamsungRightCare]

Hi! I'm Sam, your friendly Samsung Customer Service guy. Apologies for any inconvenience caused. We already have escalated this issue to Samsung HQ and we're currently waiting for a statement and permanent fix for such. We do request your full understanding and utmost patience on this. Thank you and stay safe. 🙏

[ItLogpugo]

Hi moderator I hope magawan na ng paraan asap.

[SamsungRightCare]

Hey there! Please give us a call via our toll-free hotlines:

MOBILE: #GALAXY [#425299]
(02) 8-422-2177 [Standard Landline]
Available 24/7

LANDLINE: PLDT Toll-free: 1-800-10-726-7864
Globe Toll-Free: 1-800-8-726-7864
Standard Landline : (02)8-422-2111
Daily (8:00 AM to 8:00 PM)

LIVE CHAT SUPPORT: https://livechat.support.samsung.com/Customer_new/PH

Our support team will gather data for documentation, and will further arrange an appointment on your nearest ASCs (door-to-door pick-up is available for users within NCR) for assessment, and/or replacement of the part/s should the cause be determined to be software related (highly subjected for approval). Hope this helps! 😊