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Original topic:

SPEN NOT CONNECTING

(Topic created on: 08-08-2021 07:37 AM)
661 Views
ItLogpugo
Active Level 3
Options
Galaxy Note
Ano kaya problem ng Spen
 ko? Hindi nagku-connect sa phone? 

13 Comments
Galaxy Note
I hope so toom ilang beses ko na sya naeencounter. Hays
SamsungRightCare
Community Manager
Options
Galaxy Note

Hey there! Please give us a call via our toll-free hotlines:

MOBILE: #GALAXY [#425299]
(02) 8-422-2177 [Standard Landline]
Available 24/7

LANDLINE: PLDT Toll-free: 1-800-10-726-7864
Globe Toll-Free: 1-800-8-726-7864
Standard Landline : (02)8-422-2111
Daily (8:00 AM to 8:00 PM)

LIVE CHAT SUPPORT: https://livechat.support.samsung.com/Customer_new/PH

Our support team will gather data for documentation, and will further arrange an appointment on your nearest ASCs (door-to-door pick-up is available for users within NCR) for assessment, and/or replacement of the part/s should the cause be determined to be software related (highly subjected for approval). Hope this helps! 😊

0 Likes
SallyE
Beginner Level 2
Galaxy Note
Same here my Spen on NOTE 10 PLUS not working anymore
ItLogpugo
Active Level 3
Galaxy Note
NEW UPDATE BUT STILL THE STYLUS IS NOT WORKING.
SAMSUNG PLEASE FIX THIS PROBLEM ASAP.
I don't have money to buy a new stylus. Screenshot_20210919-100813_Software update.jpg
0 Likes