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Original topic:

Straighten handwriting is not available on my device says customer service

(Topic created on: 04-03-2021 06:42 AM)
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EllisKai
Active Level 9
Options
Galaxy Note

 My Samsung Notes app with a sample handwriting for demo purposes
 *Video went missing after the article was posted. Sigh.. 
 
 image
My question. I should have put period at the end aha..
 
 
 
 image
Customer service response

 
I just can't believe it's not available on my device Note 20 Ultra 5G Qualcomm Snapdragon 865+ after all the promotions during the launch of this phone. Is it regional? 
 
Maybe we can all have this on the next update? 
3 Comments
Magnaguard
Active Level 9
Galaxy Note
I have the same chipset and I have it.

Screenshot_20210404-021235_Samsung Notes_7230.jpg

Screenshot_20210404-021308_Samsung Notes_7232.jpg

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EllisKai
Active Level 9
Galaxy Note
Thanks. I have it too. But on my end it seems to mess things up so I can't use it. I tried to point that out to customer service and they said I don't have it. Haha.. This needs improvement.

Screenshot_20210404-075225_Samsung Notes.jpg

Screenshot_20210404-075213_Samsung Notes.jpg

Screenshot_20210404-074643_Samsung Notes.jpg

Screenshot_20210404-074654_Samsung Notes.jpg

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TeamGalaxyRene
Moderator
Moderator
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Galaxy Note

Hey there, Ellis! How's your Galaxy experience lately? Got any queries at hand? Feel free to share it here, or if you need technical assistance, Don't hesitate to reach us at:

 

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