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Original topic:

Touch n Go eWallet

(Topic created on: 09-10-2022 10:21 AM)
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JonasW
Active Level 3
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Galaxy Note
I used to have my TnG eWallet works in my old Note10 Lite Secure Folder. However after I upgraded to S22+, it doesn't seems to work anymore inside Secure Folder (other eWallet apps still works). Any idea why?
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Solution
Hxzeem
Active Level 6
Galaxy Note
In my opinion, maybe the security structure of the TnG apps (apps coding) unable to work in both account; ie. your current user account and copied version (secure folder).

You can try to troubleshoot with:
1. uninstall original apps from the home screen,and use copy version inside secure folder; or

2. Directly adds TnG apps from secure folder

you can visit this link for reference under the "moving apps" section.
https://www.samsung.com/uk/support/mobile-devices/what-is-the-secure-folder-and-how-do-i-use-it/

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2 Comments
Solution
Hxzeem
Active Level 6
Galaxy Note
In my opinion, maybe the security structure of the TnG apps (apps coding) unable to work in both account; ie. your current user account and copied version (secure folder).

You can try to troubleshoot with:
1. uninstall original apps from the home screen,and use copy version inside secure folder; or

2. Directly adds TnG apps from secure folder

you can visit this link for reference under the "moving apps" section.
https://www.samsung.com/uk/support/mobile-devices/what-is-the-secure-folder-and-how-do-i-use-it/
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JonasW
Active Level 3
Galaxy Note
Thx. Solution (2) works.