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Original topic:

21 Ultra auto shut down after updating UI6 and wont start up after forced restart a few times

(Topic created on: 12-27-2023 08:59 PM)
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Members_U9VOtHg
Beginner Level 2
Options
Galaxy S

my S21 started shutting down after updating to UI6 and will only start up after force restart (vol down + home) and after a few more time it auto shut down and me force restarting it. it does not respond to force restart or normal start up anymore. it also does not response to charging. can the data and most importantly the photos be able to get recovered? I did not do a cloud backup of the photos previously unfortunately.....

1 Comment
JP19
Expert Level 4
Galaxy S
Hi, while u can keep ur phone turned on as long as possible, start backing up to Smart Switch.
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