Just bought my S23 FE last June and I just figured out now when i did video call via Messenger with my boyfriend that he's hearing weird sounds from my end, but my place that time was so quiet. Tried it again few times but same same. But when we tried in Iphone or laptop, no issues at all. Can anyone help me if there is a way to fix this? It's annoying coz this is just new. Thank you guys!
I’m sorry you're having trouble with the sound, jconxoxo. ☹️ Just to check, were you using earphones during the call? If so, try making a call without them to see if that helps, as earphones can sometimes impact call quality.
If that doesn’t solve the issue, reaching out to our service center might be the best way to get things sorted. You can find the nearest service center to you here: http://smsng.co/SCLocator-SM📍
📱 We also made it easy for you to book your appointment! You may do so directly from the Support tab on your Samsung Members app.
🛵 If you're from Metro Manila and cannot find the time to personally visit a service center, you can have it picked up*!
To book your pickup, you may call the following numbers:
