Audio on screen sharing not working

[_zenitsu_]

I'v tried screen sharing on these apps , messenger, telegram and Skype 

 But audio is not working. Can see only the screen without any sound.

Anyone facing this issue?

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I found that Google Duo working audio on screen share.

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[SamsungNantakkumar]

Hello zenitsu. I am Avinash, from Samsung.

We're sorry for the experience. Can we trouble you to perform the following troubleshooting steps?

1. Soft reset your device
A soft reset is a restart of a device. The action closes applications and clears any data in RAM (random access memory). Unsaved data in current use may be lost but data stored on the hard drive, applications and settings are not affected.

- Hold Power button and Volume Down button simultaneously
- While holding both of the buttons, the phone will automatically restart
- You can release the buttons once the phone prompt with Samsung logo
after the phone was already turned on.

If the issue persists, we would like to propose the Smart Tutor. The advantage is, we will be able to assist you with further troubleshooting over the call. Please call our Samsung Care Line 1800-726-7864 regarding this service. Our experts at Samsung Care Line will advise and assist you in detail.

Thank you.