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Original topic:

cant save messenger pics

(Topic created on: 06-12-2020 11:19 AM)
1051 Views
erised09
Beginner Level 2
Options
Galaxy S
Cant save fb messenger pics in my s20+. I already tried reinstalling my messenger still no luck. I can only save messenger vids but not pics. 

Any tips? Thank you
5 Comments
ProGamer8
Active Level 7
Galaxy S
Are you saving automatically to your gallery? If you save videos, That happens they're large size to save, So wait the videos appeared to your gallery until they're saved your video.
Reesch
Expert Level 5
Galaxy S
Where are you saving the photos to? If it's to the SD card, that right there might be your problem. Only certain special apps are allowed to write to the SD card, and I doubt FB messenger is one of 'em.

Also, try to update your Messenger app on Google Play. 😊
Galaxy S
try to restart you data connection or wifi nakadepende din kase sa speed ng connection ang pagdownload kaya failed. sasabihin image has been download pero wala pa pala.
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erised09
Beginner Level 2
Galaxy S
hi thank you for your replies.

Facebook videos automatically save in my gallery. Photos taken with messenger and sent thru messenger cant be saved. i tried reinstalling my messenger 3 times, still the same. i dont have SD card. I even tried to reset phone settings still nothing 😕

I tried saving messenger photos in my other samsung phone, it works.

Im not sure if my phone is the problem? Or just a glitch. My last resort is to factory reset my phone which is too hassle 😅
0 Likes
claantonio01
Active Level 2
Galaxy S
Have you tried to check if the Messenger app is allowed to access your storage?
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