Original topic:

Facebook Notification Issue

(Topic created on: 05-05-2023 01:03 PM)
547 Views
alexhee
Active Level 1
Options
Galaxy S

Anyone here having issue with your Facebook app notification?

No pop up message nor icon badge even though there is in-app notification from Facebook.

In addition, tested my Facebook account on my iPhone 13 Pro Max & Oppo FindX 2 Pro with no issue.

I have reset my phone 1 time, fresh installed everything, reinstalled many times until I finally gave up. Therefore, just wondering whether it's standalone case or nobody cares?

I even created a new user account in Facebook to test it, still the same issue. No notification & icon badge from Facebook app unless you open the Facebook to see it.

Battery unrestricted, Adaptive battery off & whatever things that I could think off already off but still the same.

5 Comments
EdwinTan
Expert Level 5
Galaxy S
Go to Settings > Apps > Facebook, check the notification, is it set to allowed?
If not, set it to allowed and try again.Screenshot_20230505_131912_Settings.jpgScreenshot_20230505_131907_Settings.jpg
0 Likes
alexhee
Active Level 1
Galaxy S

As I stated before, everything is on. I can received Whatsapp, Wechat, Instagram, Telegram & the rest. Only this Facebook get me mad about.

0 Likes
davychoo
Active Level 8
Galaxy S
Long press Facebook icon, press the small "i" icon at corner. Check all settings like what I show in screenshots.Screenshot_20230506_092131_Settings.jpgScreenshot_20230506_092109_Settings.jpgScreenshot_20230506_092122_Settings.jpg
0 Likes
davychoo
Active Level 8
Galaxy S
Inside facebook app, goto profile setting. Check the notification setting of Facebook. Turn on "Push" notification.Screenshot_20230506_092849_Facebook.jpgScreenshot_20230506_092813_Facebook.jpgScreenshot_20230506_092728_Facebook.jpg
0 Likes
alexhee
Active Level 1
Galaxy S
Hi, thanks for your tries but none of the solutions that you provided are something that I haven't done or checked.

Trust me that I'm IT guy & I know what am I doing here. Just asking here to see whether anyone is having the same issue & any solution besides contact Facebook or Samsung.
0 Likes