Has anyone received the OneUI 3.0 update for S20 Ultra (Smart Cellular)

[Ackermann]

I have never receieved an update for my S20 Ultra. My phone's software is still on February 2020 security patch.

I factory reset my phone yesterday because I thought that there might be a problem when I set it up last year and still, I have not received any software update.

[kalvs]

if your phone is locked to Smart, they can provide the update. or you can use Smart Switch for PC for faster updates

[Ackermann]

I tried to update my phone with Smart Switch PC, but there was no available update for the S20U.

[jamesrred · Accepted solution]

It's either you go to a Samsung Service Center and let them update it for you, or you can flash the updates manually through Odin. This you can find more step by step tutorials in YouTube.

[TeamGalaxyRene]

Hey there! Amazing day! How's your Galaxy device recently? As suggested by your fellow members here, you may opt to do an update via the Samsung Smart Switch for laptop/pc to receive updates faster, or you may want to reach us out via our TOLL-FREE HOTLINES:

MOBILE: #GALAXY [#425299]
(02) 8-422-2177 [Standard Landline]
Available 24/7

LANDLINE: PLDT Toll free : 1-800-10-726-7864
Globe Toll Free : 1-800-8-726-7864
Standard Landline : (02)8-422-2111
Daily (8:00 AM to 8:00 PM)

LIVE CHAT SUPPORT: https://livechat.support.samsung.com/Customer_new/PH

our expert technical advisers will gladly assist you with your concern. Hope this helps as well and that your device be updated soon. Thank you for reaching out to us.

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

[Nyaa9958]

I've talked to tech support and they suggested I go to a service center, which I did. But they wanted to reset my phone before updating and I did not have a recent backup. Backup your phone before going to a service center.

[Ackermann]

I just flashed my phone with Odin. I didn't need to reset my phone and it's surprisingly easy to do.