Original topic:

Hello Samsung Malaysia, Free Screen Replacement for GREEN LINE ISSUE

(Topic created on: 07-31-2023 12:43 AM)
Soraz
Active Level 2
Options
Galaxy S
I saw a lot of Samsung user having green line issue. Mine also got green line on S21. I dont know is it worth to buy "smart"phone for RM4k just to see green line after 2 years.

Looking another brand that use IPS screen 😮💨
16 Comments
Galaxy S
Sorry to hear that. Hope Samsung Malaysia can resolve the issue as customer service is very important.
mysky911
Active Level 2
Galaxy S

will consider others brand next year if Samsung not handle this nicely...  

WinnieC
Expert Level 5
Galaxy S

Samsung Malaysia should do something with it but they never. Sad to see many users suffer with this issue. 

Investing so expensive devices but can use short term (the update not even expired) is kinda not worth. To me, it really depend on luck. If you are lucky, you get a good device and use it for more than 4 years. If no luck, who knows, 1-2 years already got such issue. This will make people frustrating only. Lol

FYI, there are other brands out there is having the same issue too. Not just Samsung alone. You can try Google it and you will see a lot information. 

Soraz
Active Level 2
Galaxy S
Yes, I aware that other smartphone brand also facing a same problem since most Oled screen provided by Samsung. That's why I planned to buy smartphome with ips lcd. Ips more durable compared to Oled screen. If they don't want to give a free replacement, atleast give discount 50% for replacement screen. I think it is win win situation for both Samsung and user.
MarkChern
Expert Level 5
Galaxy S
Goodwill is important to the long-term and successful business, hope Samsung Malaysia can do it right ...
ikedwight
Beginner Level 2
Galaxy S
Yup, I just update my phone yesterday after update the green line appeared.
Bobodong
Active Level 3
Galaxy S
Just update today and got my green line.
Soraz
Active Level 2
Galaxy S
🥲
0 Likes
Bobodong
Active Level 3
Galaxy S
Did you already solve your green line?
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