Hello Samsung Malaysia, Free Screen Replacement for GREEN LINE ISSUE

[Soraz]

I saw a lot of Samsung user having green line issue. Mine also got green line on S21. I dont know is it worth to buy "smart"phone for RM4k just to see green line after 2 years.

Looking another brand that use IPS screen 😮‍💨

[KampungBoyFormula]

Sorry to hear that. Hope Samsung Malaysia can resolve the issue as customer service is very important.

[mysky911]

will consider others brand next year if Samsung not handle this nicely...  

[WinnieC]

Samsung Malaysia should do something with it but they never. Sad to see many users suffer with this issue. 

Investing so expensive devices but can use short term (the update not even expired) is kinda not worth. To me, it really depend on luck. If you are lucky, you get a good device and use it for more than 4 years. If no luck, who knows, 1-2 years already got such issue. This will make people frustrating only. Lol

FYI, there are other brands out there is having the same issue too. Not just Samsung alone. You can try Google it and you will see a lot information. 

[Soraz]

Yes, I aware that other smartphone brand also facing a same problem since most Oled screen provided by Samsung. That's why I planned to buy smartphome with ips lcd. Ips more durable compared to Oled screen. If they don't want to give a free replacement, atleast give discount 50% for replacement screen. I think it is win win situation for both Samsung and user.

[MarkChern]

Goodwill is important to the long-term and successful business, hope Samsung Malaysia can do it right ... ✅️

[ikedwight]

Yup, I just update my phone yesterday after update the green line appeared.

[Bobodong]

Just update today and got my green line.

[Soraz]

🥲

[Bobodong]

Did you already solve your green line?