cancel
Showing results for 
Search instead for 
Did you mean: 
Resolved! Solved

Original topic:

Inquiry Regarding Missing Samsung Gallery App on Samsung S21 Ultra After Update

(Topic created on: 08-10-2023 05:26 AM)
10139 Views
ParkNamii
Active Level 1
Options
Galaxy S
Hi Samsung Team,

I'm reaching out because I've run into an issue with my Galaxy S21 Ultra after a recent software update.

The Samsung Gallery app seems to have disappeared from my app drawer. I rely on it to manage my photos and videos, so this is a bit worrying.

I've tried searching and restarting my phone, but no luck. Could you guide me on how to get the Gallery app back? I'd really like to have it on my S21 Ultra again.

Thanks for your help.
0 Likes
Resolved!
19 Comments
ParkNamii
Active Level 1
Galaxy S
No, I cannot disabled this app. And upon checking I have 2 gallery. I already updated the gallery to the most updated version in galaxy store. Thank you.Screenshot_20230811_052218_Settings.jpgScreenshot_20230811_052158_Settings.jpg
0 Likes
ProCo
Expert Level 4
Galaxy S
Try this Steps
1: Open the “Apps” or “Applications menu” from your Settings menu. Step 2: Tap the app whose icon you would like to be able to see again. Step 3: If you see a button that says “Enable/Start”, this is likely to be the source of your problem. tap “Enable/Start” to get your icons back again.
0 Likes
ParkNamii
Active Level 1
Galaxy S
Thanks for info, but still I cannot enable or disable this app. This is phone pre-installed app or stock apps. Screenshot_20230811_052218_Settings.jpg
0 Likes
User2023A
Beginner Level 2
Galaxy S

I have exactly the same issue but on my Tablet A7 Lite. This is right after upgrading to One UI 6.0. And all solutions in this thread is not working because the Samsung Gallery app is an stock app which could not be dis/enabled or un-install/re-install.

Furthermore, this issue is clearly not resolved, so why is this thread flagged as resolved?

0 Likes
SteveCalv7
Beginner Level 2
Galaxy S

I had the same problem, after update dissapearing Samdung gallery app icon shortcut but still had software installed. Simple solution in YT link below. But Goto PLaystore an search gallery. The one you ant to instal is GALLERY LLC. This is the Samsung gallery. Hope this solves the issue for you 

Photo gallery app missing on android phone fix (youtube.com)

0 Likes
Rolandioli
Beginner Level 2
Galaxy S

Kinda late to the party but i had the same problem and wasnt able to find any solution to it online other than download another gallery app or just reset the phone entirely. Just like you my gallery app was missing from the app drawer but i could access it if i went to the galaxy store and clicked open there or open the app in the settings.

While trying to troubleshoot it myself i learned that by installing another home launcher (like Nova launcher) the Gallery app would show up just fine, so the problem was the One UI all long , went into settings, apps ,  One UI  , deleted all the cached and stored data and gave the phone a restart.

Doing so did fix the gallery app problem but as expected every customisation depended on One UI was reseted to the default. If u had previously deleted the random Samsung bloatware your phone came with (at least for me) will come back as grey icons , which u have to download and delete to get rid of , a better trade than having to backup everything , reset ur phone and restore everything back( which could resort into the same problem if you backup ur app data via smartswitch and restore it but not entirely sure bcuz i didnt go that route).

Went in full details just in case smth similar but not quite the same happens to someone so they could have a staging ground before having to brainstorm solutions into existance as I had to.

But yeah in short : Settings> Apps>One Ui Home>Storage>Clear Data and Cache. And then restart, Your homescreen should be back at your factory settings with the Gallery app back in the drawer.

NOTE:CUSTOMISATIONS DEPENDED ON ONE UI WILL RESET. (You might have to download and delete the Samsung bloatware if grey icons show up in your app drawer) .

 

 

Cudla
Beginner Level 3
Galaxy S

Thanks this worked for me 

0 Likes
Beatstar
Beginner Level 2
Galaxy S

I had the same problem.

I went setting>Start screen and checked if it was diabled to show on screen. It was not. I disabled it an abled it again. Then restartet my phone.

Then i found it by scrolling through each page of my apps in my home/Startscreen. Then i pulled it to where it belongs.

 

Thank guys for the help

0 Likes
gnughost
Beginner Level 2
Galaxy S

I found it here:

Settings>Apps>One UI Home>One UI Home Settings>Hide apps on Home and Apps screens

Hossein73
Beginner Level 3
Galaxy S

Thank you 

After a year you gave me a solution 

0 Likes