This is very disappointing.. seems like a lot of users are experiencing the same issue (including myself).
Updated my S21Fe in June24 and shortly after a streak of line appear on my screen. Submitted reuqest in samsung app and was told to troubleshoot but to no success in resolving it..
A few days later, another streak of line appeared. All this while, with no hard knocks, no phone dropping or no trauma done to my phone. Samsung suggested to go to the service center at a cost and further fees (depending on the issue).
If so many users are experiencing the same thing, isn't this a situation that warrants samsung's attention? Could it be batch issue? Samsung shouldn't penalise genuine cases and expect their customers who are loyal to them to pay.
Update: Do reach out to Samsung SG via their social media (Facebook messenger or Instagram) on your issue and their representative will reach out to you shortly after.
That was what I did and after informing my stance and situation, they offered a complementary change of lcd screen but with a payment of labour/evaluation fee.
Do note that while they may offer this, should they find any tampering, signs of trauma, damage due to moisture etc to the phone, the offer will not be valid.
