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Original topic:

Need help with removing the carrier notice S21+

(Topic created on: 05-04-2021 03:36 PM)
1902 Views
lencrz
Active Level 2
Options
Galaxy S

Device services option is grayed out. I REALLY WANT to remove the notice as this is very annoying. I've been enduring this for several days na. 

 

So far, Ive done restarting, turning on/off, removing the sim cards but its still there. Thanks!

 

Screenshot_20210505-061855_Samsung Internet.jpg

 

 

Screenshot_20210505-061425_One UI Home.jpg

 

10 REPLIES 10
Atecyfrago
Active Level 4
Galaxy S
What happen when you click or go to settings? try to disable it
0 Likes
lencrz
Active Level 2
Galaxy S
Its grayed out. 😔 i cant click it.
0 Likes
TeamGalaxyRene
Moderator
Moderator
Options
Galaxy S

Hey Len! Good day! Try to follow the tips from this video. ( https://www.youtube.com/watch?v=5pfhF6hGxpI ).

 

Hope this helps you!

 

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

 

Thank you and stay safe! :)

0 Likes
MartyParty
Active Level 6
Galaxy S
Try this if it will work ( Settings ➡️ Notifications ➡️ Advance Settings ➡️ Notification History ➡️ turn off)
0 Likes
lencrz
Active Level 2
Galaxy S
Didnt work, its still there :(

Screenshot_20210505-204123_Settings.jpg

Screenshot_20210505-204131_Settings.jpg

0 Likes
TeamGalaxyRene
Moderator
Moderator
Options
Galaxy S

Hey! Amazing day! How's your recent Galaxy experience? Try these for your raised issue. Go into Settings, Apps,  scroll down to Samsung Cloud.  tap Notifications, all options are greyed out but tap General Notifications, there are two bell icons, turn on Silent, an option shows up right below to Minimize notifications, turn that on.

 

or

You can block notifications you don't want, so they'll be out of your hair.

From Settings, tap Notifications. Tap More, then tap Most recent, and then tap All. The dropdown menu will be set to Most recent by default.

 

Hoping that these helps you out. :)

 

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

0 Likes
lencrz
Active Level 2
Galaxy S
Both of it didnt work. :(

No bell icons for Samsung Cloud and Devices Services is not showing in Settings > Notifications > More

Screenshot_20210506-141806_Settings.jpg

0 Likes
TeamGalaxyRene
Moderator
Moderator
Options
Galaxy S

May I ask, is your phone on POSTPAID? Is also your device network locked to Smart? It may have come as a SIMCARD FEATURE from Smart. I may refer you now to contact our technical service experts to further assist you. Reach us TOLL-FREE via MOBILE HOTLINE #GALAXY (#425299), via our TOLL-FREE LANDLINE: PLDT Toll free : 1-800-10-726-7864
Globe Toll Free : 1-800-8-726-7864
Standard Landline : (02)8-422-2111
Daily (8:00 AM to 8:00 PM)

 

Update us back here should your concern be resolved. Thank you!

0 Likes
lencrz
Active Level 2
Galaxy S
Yes, its under Smart Postpaid. Thank you