I'm sorry to hear about the audio issues you're experiencing with your Samsung Galaxy S25. This problem has been reported by some users, and there are a few steps you can take to address it:
*1. Utilize the Audio Eraser Feature:* The Galaxy S25 series includes an AI-powered "Audio Eraser" tool that can help reduce unwanted background noise in your videos. To use it:
- Open the *Gallery* app and select the video you want to edit. - Tap the *Edit* icon (pencil), then the *Audio* icon (speaker). - Select *Audio Eraser*. - Choose from options like *Auto*, *Voice*, *Music*, *Noise*, *Crowd*, or *Nature* to remove specific sounds. - Tap *Done* to save your changes.
This feature uses AI to differentiate and remove various sound types, enhancing the clarity of your recordings. [1]
*2. Check for Software Updates:* Samsung has released updates addressing camera and audio issues in the Galaxy S25 series. Ensure your device is running the latest software:
- Go to *Settings* > *Software update* > *Download and install*.
*3. Test in Safe Mode:* To determine if a third-party app is causing the issue:
- Press and hold the *Power* button. - Tap and hold *Power off* until the *Safe mode* prompt appears. - Tap *Safe mode* to restart your device. In Safe Mode, only pre-installed apps run. Test your video recording; if the issue is resolved, a third-party app may be the cause.
*4. Inspect for Hardware Issues:* If the problem persists, there might be a hardware fault. For instance, some users have reported issues with the main camera sensor, leading to abnormal noise in videos. In such cases, contacting Samsung support or visiting an authorized service center is recommended.
