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Original topic:

Not eligible for Samsung care+

(Topic created on: 02-19-2024 06:29 AM)
743 Views
McSquire
Active Level 3
Options
Galaxy S

image

As you can see in the picture, it says that i'm not eligible for samsung care plus even though I just bought my s24 ultra yesterday in a samsung store here in our mall. Why?
8 Comments
user1029
Active Level 1
Galaxy S
Ung sakin po, ung agent sa store ung nagregister sa Samsung Care+ and that's during preorder period. Bumilj po ba kayo ng Samsung care+ or sabi sa inyo na may kasama pang ganun ung device niyo?
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McSquire
Active Level 3
Galaxy S
Wala po, Saba nya lng about sa warranty, Pero wala sa Samsung care
0 Likes
user1029
Active Level 1
Galaxy S
Ay ang ginagawa mo ba is tinatry mo bumili or mag add ng samsung care tapos di daw eligible? Or chinecheck mo if meron ka?

Magkaiba kasi ung warranty and Samsung care. Before feb 7 na purchases may free na 6 months na S Care.
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McSquire
Active Level 3
Galaxy S
Chineck ko if eligible ako.

Ano kasi e, tinry ko din to mga last² week sa previous phone ko at nag sabi na eligible sya pero sa next page, nag sabi ang Samsung na since more than 30 days na since purchase ng phone, d ko pwede ma buy ang Samsung care(which I expected naman)
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user1029
Active Level 1
Galaxy S
ah so bibili ka dapat since within 30 days pa. ayun try mo ung sabi ni sir bong sa support tab. 1708381227287.jpg
McSquire
Active Level 3
Galaxy S
Yep, wala pa. Try ko muna mag wait ng several days
1708381522249.jpg
0 Likes
Galaxy S
Samsung care+ is not immediate. Wait till samsung email you or you may follow up by calling or chat with samsung. You may also check here in support tab, it shows samsung care validity period.
SonnyCalooy
Active Level 8
Galaxy S
Good luck for next day or month
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