Overview button doesn't work

[J7ProUser2022]

My overvire/recent apps button isn't working, i tried going to safe mode and reboot, I'm using Galaxy J7 Pro btw

[TeamGalaxyRene]

Thank you, J7ProUser2022, for your inquiry here, about the overview button on your Samsung Galaxy J7 Pro that doesn't work.

Before you try out below recommendations as to your solution, be sure to check if your device's software is updated with latest version. Please check how to update your mobile device's software in following order. 

Step 1. Go to Settings > Software update.

Step 2. Tap on Download and install. 

Step 3. Follow the on-screen instructions.

Step 4. Restart your device. 

Step 5. Try and check if the Overview button is working now.

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or contact our Samsung direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)

If the problem persists, immediately bring your device to the nearest Samsung Authorized Service Center.

https://www.samsung.com/ph/support/service-center/

[Juk3Nuk3n]

I have the same issue on Galaxy A13 5G, the software is up to date. We'll I think just started after sofware update.. 

Any fixes yet?