Pink vertical line

[Raven3]

Does anyone here has the same issue? I have the s20+ and 3 nights ago while my phone is charging, a pink vertical line just appeared in the middle of my screen. Did a factory reset hoping it will go away but it didn't. My phone never got wet nor dropped and protected since day 1. Can someone here tell me if samsung will replace the screen free of charge? Thanks. 

[butete]

report this to samsung via call or chat and air your concern

[Obviou_sly]

Book an appointment here at support Samsung Members apps.

[TeamGalaxyRene]

Sorry to hear that, Raven3, about your Samsung Galaxy S20+ having issues with pink vertical line in display.

Really understand what's your feeling right now, don't know what to do next. But fret not, we are here to assist you.

I highly recommend immediately bringing your device to the nearest Samsung Authorized Service Center so our Samsung Engineers/Technicians can assess your device and offer solutions to restore your device.

https://www.samsung.com/ph/support/service-center/

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or contact our Samsung direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)

[Raven3 · Accepted solution]

Hello, just a quick update. Samsung approved the request to have my screen replaced free of charge. Just picked up my phone yesterday. Thank you to the tech (whoever you are) that replaced my screen because he also upgraded my device to android 13 one ui 5 BTS edition 🤣