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12-07-2022 05:28 AM in
Galaxy SSolved! Go to Solution.
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12-07-2022 06:27 PM in
Galaxy SSorry to hear that, MaamJulie, about your Samsung Galaxy S20 Ultra 5G having issues with screen flickering and heating after an update and we apologize for the inconvenience it caused you.
You can submit an error report through Samsung Members app as follows:
Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.
Step 2. Tap OK on agreement popup to send system log data.
Step 3. Select Symptom category "Display" & "Power/Battery/Charging".
Step 4. Describe each problem in details and SEND.
How to submit an error report on Samsung Members app? | Samsung PH
If the problem persists, immediately bring your device to the nearest Samsung Authorized Service Center.
https://www.samsung.com/ph/support/service-center/
For more assistance, you may contact us on our online Samsung support channels below.
https://samsung-livechat.sprinklr.com/seao/ph/index.html
Hope this content is helpful and your device's problems gets solved.
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12-07-2022 06:27 PM in
Galaxy SSorry to hear that, MaamJulie, about your Samsung Galaxy S20 Ultra 5G having issues with screen flickering and heating after an update and we apologize for the inconvenience it caused you.
You can submit an error report through Samsung Members app as follows:
Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.
Step 2. Tap OK on agreement popup to send system log data.
Step 3. Select Symptom category "Display" & "Power/Battery/Charging".
Step 4. Describe each problem in details and SEND.
How to submit an error report on Samsung Members app? | Samsung PH
If the problem persists, immediately bring your device to the nearest Samsung Authorized Service Center.
https://www.samsung.com/ph/support/service-center/
For more assistance, you may contact us on our online Samsung support channels below.
https://samsung-livechat.sprinklr.com/seao/ph/index.html
Hope this content is helpful and your device's problems gets solved.
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12-09-2022 03:29 AM (Last edited 12-09-2022 03:29 AM ) in
Galaxy S- Mark as New
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12-11-2022 10:27 AM in
Galaxy SSame problem for me
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12-13-2022 07:43 PM in
Galaxy SI had the same issue yesterday after upgrading from Android 12 to Android 13. As usual, Samsung gave a stupid answer that your device is out of warranty, and you need to pay **bleep** amount to replace the screen. Wake up Samsung, there are so many people having the issue, and you're indirectly robbing your customer.
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12-18-2022 01:56 AM in
Galaxy S- Mark as New
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12-16-2022 06:25 PM in
Galaxy S- Mark as New
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12-18-2022 01:54 AM in
Galaxy S- Mark as New
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12-18-2022 02:13 AM in
Galaxy S- Mark as New
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01-12-2023 07:40 PM in
Galaxy S