We are sorry to hear about your experience with your Samsung Galaxy S22 Ultra having issues with the camera hanging up, and we apologize for the inconvenience it caused you.
Before you try out the recommendations below, be sure to check ifyour device's software and related apps (Camera App) are updated to the latest version. To update your mobile device's software, follow these steps:
Step 1.Go toSettings> Software update.
Step 2.Tap on Download and install.
Step 3.Follow the on-screen instructions.
Step 4.Restart your device.
Reset Camera App.
Step 1. Open the Camera app, and then tap Settings.
Step 2. Reset the settings.
Step 3. Swipe to and tap Reset settings and then tap Reset.
Camera Clear Cache and Clear Data.
Step 1.Open Settings → Apps → Camera → Storage
Step 2.Click clear cache and clear data.
If that does not work, please submit an error report through Samsung Members app as follows:
Step 1.Long press Samsung Members icon on Apps screen and tap Error reports.
Step 2. Tap OK on agreement popup to send system log data.
If the problem persists, immediately bring your device to the nearest Samsung Authorized Service Center. Rest assured that our Samsung Engineers/Technicians are competent to assess your device with suggestions, and offer to provide prompt solutions to restore it up to optimum performance.
