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04-15-2023 07:51 AM in
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04-15-2023 03:43 PM in
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04-15-2023 03:45 PM in
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04-15-2023 04:46 PM in
Galaxy S
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04-17-2023 12:34 AM (Last edited 04-17-2023 12:35 AM ) in
Galaxy SHello KyleKyle,
Thanks for sharing with us here your concern about an unknown user of the Samsung Galaxy S22 Ultra who experienced an issue with a green bar near the camera punch hole after updating the device to One UI 5.1.
Based on your screen shot, I only commend the fast response given by the network provider to accommodate the unknown user. And butete is right: the affected device will undergo assessment and further diagnostic testing in order to find out the root cause of the issue. If the issue is on the software side, a new software update will be developed to fix the green bar near the camera punch hole.
Rest assured that once the assessment is complete and if it is a hardware issue, our Samsung engineers and technicians are ready to provide the best solutions to restore it to optimum performance.
For more assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.
https://samsung-livechat.sprinklr.com/seao/ph/index.html
Stay safe and have a nice day ahead! Thanks for contacting Samsung.
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05-02-2023 08:16 AM in
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07-03-2023 09:07 PM in
Galaxy SI didnt notice it because i am using standard for motion smoothness. But when I turned on adaptive the issue appears. Same location of the green line as the picture
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01-07-2024 05:44 PM in
Galaxy SIs your phone under warranty? Have you contacted SAMSUNG? Have a good day!
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07-03-2023 09:09 PM in
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07-17-2023 06:30 PM in
Galaxy SI am from India and I notice that this issue is now appearing on my daughter's S22 Ultra.
Can anyone guide us on how this was resolved? Was it a Hardware error or a Software glitch?
I have updated the mobile to the latest update.
Many Thanks
Shaji
