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Original topic:

S22 Ultra Unresponsive Screen

(Topic created on: 04-07-2022 02:47 PM)
357 Views
yhuanxxiii
Active Level 1
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Galaxy S
Anyone else here who encountered a non-responsive screen? So far, a phone restart fixes it. Is this a known issue for this phone?
4 Comments
Galaxy S
None so far
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TeamGalaxyDD
Moderator
Moderator
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Galaxy S

Hey yhuanxxiii,

Please bring your device to a Samsung Experience Store near you, where our techs can help you out better: https://www.samsung.com/ph/storelocator/

You may also reach out to us remotely:

Mobile Devices Hotline:
#GALAXY (just dial #425299) [Toll Free to all networks]
(02) 8422-2177 [Standard Landline]
Available 24/7

You can likewise send us an email through spr.ly/SamsungPH-Support or engage with us through our Live Chat Support at spr.ly/LiveChatSupport.

Our support team will gather data for documentation, and will further arrange an appointment on your nearest ASCs (door-to-door pick-up is available for users within NCR) for assessment, and/or replacement of the part/s should the cause be determined to be software related (highly subject to approval).

 

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Galaxy S
Probably an app invisibly running on top of everything. Most of the time it's the messenger app.
Just swipe down the notif pannel then open settings, force close messenger app or the last app that you used.
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yhuanxxiii
Active Level 1
Galaxy S
Even on this view, it becomes unresponsive. The issue isn't that frequent. It happens every once in a while. Screenshot_20220408-125232_Gallery_4810_1649393597.jpg
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