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Original topic:

S22ultra camera keeps on crashing

(Topic created on: 11-28-2022 03:50 PM)
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rokr
Active Level 3
Options
Galaxy S
This is a screen recording of my s22ultra camera. It keeps on crashing everytime.


8 Comments
Galaxy S
Try to ClearData the camera app.
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rokr
Active Level 3
Galaxy S
Already did. But still it crashes. Also i did repair apps on hard reset.
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TeamGalaxyRene
Moderator
Moderator
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Galaxy S

Hello rokr,

Sorry to hear that, your Samsung Galaxy S22 Ultra is having camera issues and keeps crashing.

You can submit an error report through Samsung Members app as follows:

Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.

Step 2. Tap OK on agreement popup to send system log data.

Step 3. Select Symptom category "Camera".

Step 4. Describe the problem in details and SEND.

How to submit an error report on Samsung Members app? | Samsung PH

If the problem persists, immediately bring your device to the nearest Samsung Authorized Service Center.

https://www.samsung.com/ph/support/service-center/

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or contact our Samsung direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)

 

Hope this content is helpful and your device's problem gets solved.

0 Likes
rokr
Active Level 3
Galaxy S
I submitted an error report. Thank you
butete
Expert Level 5
Galaxy S
also have it checked by nearest authorized samsung service center
0 Likes
rokr
Active Level 3
Galaxy S
Planning to do so after December security patch. Hoping there's a fix.
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dulber
Active Level 9
Galaxy S
The next patch should clear it. The latest actually record beyond the hour. I sort left it doing that some time back.
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rokr
Active Level 3
Galaxy S
Hopefully. If not, i'll have it checked by their service center.
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