Many have been experiencing this and myself included. And like many, I have tried whatever tips people post like wiping cache partition.. but none of them solved the problem, at least not permanently.
That said, I might have found a workaround (and could be the root cause?). I observed during my last holiday that I did not have the problem, and that's when I had my travel eSIM in the phone. Then recently I put in my 2nd SIM (physical, different telco) and again I don't have the issue of random restart for a few days now. Anyone observes the same?
I hope Samsung can take a look at this and fix the issue at core as having 2 SIMs simply might not be for everyone. I suspect it is the software as it does not matter if the 2nd SIM is eSIM or physical, in my case.
We're sorry to hear you're facing this issue with your device. Could you please contact our hotline at 1800-7267864 (1800 SAMSUNG) for further assistance.
