S23 Ultra Freebies

[Mellormarshes]

Hi everyone, I recently changed from my S10 to S23 Ultra. And the shop I mentioned that the S23 Ultra I got comes with Watch and Buds. It's been 2 weeks and no news regarding my freebies. How long does it usually take to have it? 

[Mellormarshes]

This the receipt

[TeamGalaxyBianx]

Hi Mellormarshes! Please send one where we could see the OR number. You may blur out/cover your personal details. 

[Mellormarshes]

Hi, let me know if this will do :)

[TeamGalaxyBianx]

Ah, I see you got yours from a dealer. For this, please contact them directly and let us know how it goes!

[Mellormarshes]

Thanks!

[VioLa8vg]

Same concern. I got a fold 5 last September and was informed by Smart Telecommunications - SM City Baguio that i am entitled to receive a 5k worth of voucher. My partner got an S23 ultra last August and was informed that he is entitled to get a galaxy buds 2 as a freebie. We haven't received both and no update whatsoever.

[TeamGalaxyBianx]

Hi VioLa8vg! Sorry about that! Let me have it checked, but I would need you to please reply with both OR numbers, please. 😊

[TeamGalaxyBianx]

Hi VioLa8vg! Got this, but please next time do not post anything with your personal details (full name, address, contact details) for your safety.

[TeamGalaxyBianx]

Hi VioLa8vg! An update regarding this: it would be best to contact where you got your device from directly and let us know how it goes! 

[VioLa8vg]

Already did this and they instructed us to get with a Samsung tech/customer support. We were able to do that but our concern was not resolved, up until now. We did everything we could and beyond on our end. Reason why i tried to reach out here.