Original topic:

S23U cannot update apps in playstore after OneUI 6.1.1

(Topic created on: 09-20-2024 06:51 PM)
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Seowster
Active Level 1
Options
Galaxy S
Anyone getting error updating apps after updating to OneUI 6.1.1?

Same issue with z flip 5 on OneUI 6.1.1 

image


10 Comments
GunasamssYT
Expert Level 5
Galaxy S
What's the update error message when the error appears?
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Seowster
Active Level 1
Galaxy S
Here u go1726831052906_1726831052898_0.jpg
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GunasamssYT
Expert Level 5
Galaxy S
Try clearing data/cache data for the app.1726831567561.jpg
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GunasamssYT
Expert Level 5
Galaxy S
Or try to update Google Play store manually.

By going to Google Play settings and about and tap on update Play store.1726831597240_1726831597232_0.jpg
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Seowster
Active Level 1
Galaxy S
Tried all above and also restarted phone. Same issue. I think it's the OneUI update
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Seowster
Active Level 1
Galaxy S
Found the issue. If remove work profile, then the apps start to update successfully.

After reinstall work profile, some apps stopped updating again.

This is reported by other users in Samsung EU forum too.
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jeman12
Active Level 1
Galaxy S
Hi, Is there any other workaround besides removing the work profile? Factory reset then enable workprofile can fix the issue?
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Seowster
Active Level 1
Galaxy S
This is the workaround without removing work profile. Got it from https://eu.community.samsung.com/t5/galaxy-s23-series/6-1-1-update-apps-now-not-updating-s23-ultra/t...

If you go to "Security and Privacy" > App Security > app protection, click the 3 dots in the upper right corner > App protection settings > disable "auto scan when installing apps"
jeman12
Active Level 1
Galaxy S
Thanks will try that .
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