Original topic:

S23ULTRA corner screen touch detection issue

(Topic created on: 03-27-2023 07:56 AM)
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Carlb
Active Level 1
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Galaxy S
Anyone having pprblem when touching the upper right corner screen of s23 ultra ,it's **bleep** frustrating, whenever I try to post a photo on insta or any button on the specific corner ,it cannot detect and will auto rotate my screen to landscape ,cost me lots of time 
Kindly advice for this issue please
2 Comments
Melvin0105
Active Level 3
Galaxy S
Got pic? I am using s23 ultra too
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Samsung_MY
Community Manager
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Galaxy S

Hi Carlb,

 

Did this issue happen when you first received your device, or very recently?


You can try some of the following:
1. Go to Members App > Diagnostics to test your device; OR

2. Go to Settings (search for Diagnostics) and test your device.

 

You can take a short video clip of the issue and reach out to CS for them to advise next steps, as the device is still under warranty. 

 

Hope this helps!

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