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Original topic:

S23ULTRA

(Topic created on: 11-12-2023 02:41 AM)
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白目先生
Active Level 1
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Galaxy S
Do you guys have any connection issues on s23 ultra? I feel the connection always like disconnected when WiFi or data using. Or kindly weak when using the phone. 

One more is the screen something will feel like no reaction or delay when i touching it.

Do you guys have any issues like this?

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4 REPLIES 4
Galaxy S
Hi,
Have you updated your software to the latest version? Samsung may have sent a update patch to fix this issue. To check for software updates, head to Settings > Scroll down 👇 to Software Update > Click Check for updates.
If you have the latest updates already, most likely is either your network carrier issue or your phone's internal having technical problems. Refer to the Members App > Support > Run Diagnostic test and if issue is still occurring, try heading to Support and either select Quick Help or Send feedback.
Hope this helps! 😁
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Satio
Active Level 4
Galaxy S
Very unlikely network issue. If it is network then everyone would be affected. Most likely an app is running background eating up most of your resources. Free some ram may help.
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teckwee
Active Level 3
Galaxy S
No such issue on my S23U too.

Maybe try what the others read here or do a factory reset?

Troublesome but at least it may potentially help to resolve this issue..
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Galaxy S
Restart the device. Also can try to reset network settings
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