Original topic:

S24 series pre-order delivery delayed by OVER A MONTH

(Topic created on: 02-07-2024 04:01 PM)
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benSJS
Active Level 6
Options
Galaxy S
Just received a call from Samsung informing me that my S24 delivery has been delayed till March 11th... That's more than a month away from the initial promised date. I have seen some people received their orders which is why I was so eager to receive mine soon... Unfortunately I was met with disappointment 😥😔.

Honestly, should've just waited till the pre-order period ends and buy it from the physical store, I'd be able to enjoy using it during the CNY holidays, and most importantly take BEAUTIFUL shots of my family reunion . Come on Samsung!!! 😭



16 Comments
MOD_2
Active Level 10
Galaxy S

Dear benSJS,

 

This is moderator from Samsung members community.
We're genuinely sorry to hear about the delayed delivery of your items and we understand that it has disrupted your plans.
We totally understand your excitement to receive our device as soon as possible.

 

Please DM me you order number, allow me to assist you further.

benSJS
Active Level 6
Galaxy S
Hi, I appreciate your response. By the way, I had no idea we could DM on the members app, how cool!
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OVERLORD24
Active Level 1
Galaxy S
When did you order yours? I ordered mine on 05/02.
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benSJS
Active Level 6
Galaxy S
I ordered on Jan 25th.

BUT I just got an update from Samsung, the delivery is push forward and I might be receiving it soon.
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OVERLORD24
Active Level 1
Galaxy S
Cool
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MichelleYin
Active Level 4
Galaxy S
Did you receive it yet?
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benSJS
Active Level 6
Galaxy S
Oh yes I have, actually received it around 13th Feb
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S24UltraFan
Active Level 1
Galaxy S

I ordered mine on Feb 5 too

  • But no updates on delivery since I ordered.it still shows "Preparing Order"  and estimated delivery time is 7/2/2024.😤 frustrating 
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MOD_2
Active Level 10
Galaxy S

Dear S24UltraFan,

 

This is moderator from Samsung members community.
We're genuinely sorry to hear about the delayed delivery of your items and we understand that it has disrupted your plans.
We totally understand your excitement to receive our device as soon as possible.

 

Please DM me you order number, allow me to assist you further.

0 Likes