Original topic:

S24 series pre-order delivery delayed by OVER A MONTH

(Topic created on: 02-07-2024 04:01 PM)
930 Views
benSJS
Active Level 6
Options
Galaxy S
Just received a call from Samsung informing me that my S24 delivery has been delayed till March 11th... That's more than a month away from the initial promised date. I have seen some people received their orders which is why I was so eager to receive mine soon... Unfortunately I was met with disappointment 😥😔.

Honestly, should've just waited till the pre-order period ends and buy it from the physical store, I'd be able to enjoy using it during the CNY holidays, and most importantly take BEAUTIFUL shots of my family reunion . Come on Samsung!!! 😭



16 Comments
tgchoco
Active Level 1
Galaxy S
Mine too. I'm really disappointed with samsung now. Should've just buy it from physical store if I know they treated us like this after they got our pre-order money.

They won't even tell me my delayed delivery date, even after I kept asking the same question again and again. It's CNY, man.

This might be the last time I pre-order their product.
benSJS
Active Level 6
Galaxy S
I agree, it's such a huge disappointment 😔. The fact that they already have ready stock in physical stores (both Samsung experience and third party retailers) just boils my blood a little... But it is what it is, we can't predict anything with logistics
MOD_2
Active Level 10
Galaxy S

Dear tgchoco,

 

This is moderator from samsung members community.


We're genuinely sorry to hear about the delayed delivery of your items and
we understand that it has disrupted your plans.
we totally understand your excitement to receive our device as soon as possible.

 

Please DM me you order number, allow me to assist you further.

MichelleYin
Active Level 4
Galaxy S
I ordered on 30Jan. And Samsung called and say could get by "March". No promises on any date
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benSJS
Active Level 6
Galaxy S
Perhaps you have to get in touch with a Samsung moderator to get more info, or send them your order ID, they might be able to facilitate your delivery
davidlwl
Beginner Level 2
Galaxy S
I already did that yet din receive any update or shipping number for tracing 🥲 preorder on 18 Jan.
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Galaxy S

😂😂😂 lucu jugak Korang ni dah lah mlas nk pilih2 ni janji dh masuk account ni cukup lah yang selebih nya pandai2 lah tu je

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