Original topic:

S24 Ultra hang, half screen black

(Topic created on: 02-08-2024 12:26 PM)
1217 Views
mh_me
Active Level 3
Options
Galaxy S
Anyone experiences the S24 Ultra phone hang? Got to force to restart


8 Comments
Amu10
Beginner Level 2
Galaxy S
So far no hanging issue but I'm having issues with Gmail app.
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mh_me
Active Level 3
Galaxy S
The phone after restart, wallpaper keep flashing, half screen top was black, got to do another round restart. This is worrying, look like hardware issue. Your one shall be app compatibility issue
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mh_me
Active Level 3
Galaxy S
Half blackVideoCapture_20240208-165145_1000017623_1707382210.jpg
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Samsung_MY
Community Manager
Options
Galaxy S

Hi @mh_me,

Apologies for the inconvenience, we will get our service personnel to reach out to you soonest possible - do drop a direct message with your details to our moderator > MOD_2 and they will follow up with you.

Cheers!

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nhenry1979
Beginner Level 2
Galaxy S

Hi Did you find a solution for this, it has happened to mine this week. I have restarted the phone multiple times and done a  factory restart and its not fixed the issue. 

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mh_me
Active Level 3
Galaxy S
If those not fixing it, it is time visit repair center
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kld51
Beginner Level 2
Galaxy S

Anyone figure out a fix for this.  My phone recently updated not only the top 1 1/2 of the screen works on my S23 Ultra. 

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mh_me
Active Level 3
Galaxy S
what I did was doing factory reset on the phone. Then the problem does not happen,fingers crossed
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