S24 Ultra Pre Order Delayed

[Mayga88]

May i know who facing the same problem with me? I ordered S24 Ultra 512gb titanium gray on 1st February, until today 19th feb still under preparing order. I have to go travel on march already, i was worried i cant get the new phone before march. Does anybody know why so late still can't receive the device? Meanwhile all the samsung store have stock standby😅

[Ajeet]

I, too, am waiting. I was, however, informed that the delay is due to stock availability. Just have to be patient.

[MOD_2]

Dear Ajeet,

This is moderator from samsung members community.

We're genuinely sorry to hear about the delayed delivery of your items and
we understand that it has disrupted your plans.
we totally understand your excitement to receive our device as soon as possible.

Please DM me you order number, allow me to assist you further.

[kswong7660]

Try request cancellation see, better buy outside than continue waiting with no certainty

[usamer]

I am enjoying my samsung Watch 6 classic, which is till now out for delivery on the website.
Sometimes, you need to call the store and don't focus on the status on the website.

[aliy1702]

Facing the same issue..feb 4 i placed order..still 'preparing order' as of feb 19.

[Mayga88]

Same, said 5th feb start shipping but now after CNY already still under preparing order

[MOD_2]

Dear Mayga88,

This is moderator from samsung members community.

We're genuinely sorry to hear about the delayed delivery of your items and
we understand that it has disrupted your plans.
we totally understand your excitement to receive our device as soon as possible.

Please DM me you order number, allow me to assist you further.

[konko88]

Same ...... still placed order ... no any updates

[MOD_2]

Dear konko88,

Rest assured, we heard your enquiries.
This is moderator from Samsung Community.
We would love to assist you further,
please check your private message.
Have a nice day ahead!