I am samasung loyal user, active till S3 then S5, S8, A51.. my family members also use M5, A51, A31, A34, Samsung Bud, Samsung watch...
S22+ is recent purchased when launched....and it was working fine and there no drop or water submerged. I regularly auto update all patch and software.... but one day after update observed green line...I thought software glitch..... then restated then tried safe mode...restart then waited for next update.... everything tried... my family says buy new fold with watch 7. then I read review and too my horror entire Samsung flagship line is broken.... then I decided not to buy new mess from Samsung and first sort out this one...
1. I read Samasung deny responsibility but that's not good, as global gaint they have to address this and provide support to customer.
2. If I buy fold atest mobile then many reviews says same problem in fold also.
3. Most of the review is old one after warranty over, but it may be fact new one got replacement under warranty.
Global major issues.
1. Samsung note incident which used to blast due to over heating.
2. Then this is another global issue impacting all flagship phones.
So either Samsung is talking granted to customer and not focusing on quality and rushing to launch new model....but this is flagship.....
Now customer service asking to write Samsung and get approval, 🙄 I thought what approval if genuine case this should be fixed ASAP.
Any representation from Samsung or as few advice write email to CEO of samsung
This is Nantakkumar from the Samsung Members team.
Sorry to hear you're facing this issue. We would like to find out more and assist you.
I have directly messaged you through Samsung Members. Could I trouble you to reply my message with your contact details so that we can reach out for further investigation?
I know.... till time entire world kick their *** will not realise... you can see how much they are paying influencer and if your prices of devices are dropped or throwing offers.... as they knew all devices will have same problem.
Earlier this year, my S21 also developed a vertical green line after the s/w update. Few weeks later another line appeared. As usual...Samsung CS refused to entertain my case...so reached out to 3rd party Mr Mobile for repairs.
On the other hand, my spouse's iphone 11 pro max is still going strong without any issues. Iphone build quality is really solid.
I am an avid android user, but sadly none of the android phones can match the iphone' build-quality.
My phone with initial 2 lines turned 4 lines in just a short 1 month. Samsung reached out to me, only to tell me that my phone was out of the 1 year warranty frame and any repairs made charges apply. Its so irresponsible of them to not admit it is their fault and simply brush consumers away.
