Samsung Galaxy S7's swollen battery problems

[Archie_07]

What do i do if my galaxy S7's battery got swollen and drains faster?

[TeamGalaxyRene · Accepted solution]

Hello Archie_07,

Thanks for reaching out to us in order to find out what to do if your beloved Samsung Galaxy S7s battery got swollen and drains faster.

I highly recommend bringing it immediately to nearest Samsung Authorized Service Center in your area in order to assess by our competent Samsung engineers and technicians.

https://www.samsung.com/ph/support/service-center/

We can assist and guide you, by contacting us via our online Samsung Customer Care support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or our Samsung Customer Care direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)

Stay safe and have a nice day ahead! Thanks for contacting Samsung.

[Khaled75]

Bring it to a Samsung Service Center to have it checked.

[Khaled75]

Can you also go to Samsung Members > Support > Diagnostics and tap Battery? What does it say?

[butete]

nearest samsung service center have the battery replaced , for you safety aswell power off the device