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02-04-2022 07:56 PM in
Galaxy SI got a software update notification for One UI 4.0 and Android 12. After the update, my phone screen becomes bright white color and starts blinking. Since morning my phone become unusable.
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02-04-2022 08:30 PM in
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02-04-2022 09:50 PM in
Galaxy SYes, I should read reviews, my mistake. For the last 10-11 years I have updated any update received from Samsung blindly without any problem. This is the first time I am facing this issue. Next time I won't do the same mistake again. however, My phone is fully unusable as my screen becomes total white. In that case, what is the solution, and how do I update the patch if Samsung releases it?
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02-04-2022 11:33 PM in
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02-08-2022 08:45 AM in
Galaxy SHello princehoque. I am Avinash, from Samsung.
We're sorry to learn of your experience with your Galaxy S20+. May we invite you to book an appointment at our service centre - https://www.samsung.com/sg/support/where-to-find-samsung-service-centre-in-singapore/ where our service engineer will assess your device and advise you accordingly?
Thank you.
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02-23-2022 01:31 AM in
Galaxy SI am facing this same issue. Yesterday I did the software update and today my display is not working. It is showing full white screen. Please give some solution to this issue. Model nameSname is S20 plus. @samsung
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02-24-2022 10:33 AM in
Galaxy S- Mark as New
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03-14-2022 03:32 PM in
Galaxy SYes, I had the same problem and thought it was a hardware issue. I visited Samsung Service Center in Plaza Singapore and he told me its a harware issue and buy a new one.
I believe him but lucky I was not in hurry to buy a new phone.
So the staff was not updated?
This is bad service.
Christopher
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05-04-2022 11:24 PM in
Galaxy SI faced the same issue. It began with some flickering after firmware update and the next day the whole screen turned white.
Go to service center and they say will cost me SGD367 to replace the Screen and battery.
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07-15-2022 05:00 PM in
Galaxy SHi All,
Samsung India has circulated an notice to all the authorised service centers to replace S20Plus Display and Battery at free of cost starting from 11th July 2022 till 31st Dec 2022
(even if the device has crossed 1yr warranty period). Please reach out to any nearby authorised service center.