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Original topic:

Samsung S20 Ultra screen problem after updating to One Ui 4

(Topic created on: 01-30-2022 11:22 PM)
12962 Views
richsoe
Beginner Level 2
Options
Galaxy S

I got software update notification for One UI 4.0 and Android 12. After update, my phone screen shows white screen with flicker like broken tube tv, making the phone totally not usable. Power off also not possible.

  • I tried restart, no different. Samsung needs to fix this ASAP. I'm super disappointed such expensive phone is ruined by a software update. If this is not fixed, i will never buy samsung phone and i will tell everyone i know the same. This really **bleep**.
17 Comments
cheesesticks
Active Level 1
Galaxy S
Same issue here with S20+. Any updates from Samsung?
0 Likes
Members_1X3jKwd
Beginner Level 2
Galaxy S

I'm having the same issue with the S20 5G. Screen was working fine in the evening. By morning the screen wasn't working. I tried to reset if by holding the volume down and power button. Had to do this a few times and then it worked. About an hour later the screen wasn't working again. Issue started after the update.  

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Members_9AJLLLd
Beginner Level 4
Galaxy S

Yes having same issue after the update

0 Likes
Michael0823
Beginner Level 2
Galaxy S

Yes, the screen problem happened after the software update. After I read this article, then i go to reset my S20 ultra 5G to the factory setting, screen back to normal but when I restore everything again, the screen problem was on/off, finally, I decided to reset it again, but no restore, no wi-fi and mobile data connection, so far the screen is running normally. 

After this experience, I was really disappointed with Samsung's new advanced model phone after nearly 20 years of loyalty usage. If there is no further software update to fix it, I may give up to use Samsung phone.

0 Likes
Luke2023
Beginner Level 2
Galaxy S

Hi my S20 ultra display went white with nothing to do 2 days ago, exactly after i ve done the update, very dissaponted, like paying 1000 euros for it and last 2 years!? Thats a disgrace, i could buy 10 nokia phones with this money

0 Likes
Galaxy S

Same problem with me in Jakarta, Indonesia.

 

What is going on?.

Very dissapointed.

 

Any solution?

16861141449883142433374370014869.jpg

0 Likes
senirmd
Beginner Level 2
Galaxy S

Hi, any update with your phone?

0 Likes
AdamDR
Beginner Level 2
Galaxy S

Hello,

I have the same problem with my S20 (Exynos) .

Samsung Drop an Update on August , That correct the problem i think .Screenshot_20230913_160220_Software update.jpg

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